Our solutions
E-commerce IT
Automatic synchronisation of an online store with a CRM system
No more manual copying of data between systems. Two-way synchronisation between the e-commerce platform and the CRM system automates order handling, updates customer data and tracks payment statuses — in real time, without human involvement. One view of the customer, order and product.
100%
automatic order synchronisation
<30s
new order synchronisation time
120h
labour savings per month
E-commerce Customer Service
AI Customer Care - Customer service automation in e-commerce
️ “Customers receive a reply before they even have time to ask” Automating customer service in an online store reduced response times from hours to seconds, giving time back to the team and convenience back to customers. AI recognises the topic of each enquiry, responds instantly and forwards only the cases that require human involvement - 24/7.
70%
of enquiries handled automatically
<5s
average response time
+35%
increase in returning customers
Ready to speed up your business?
Schedule a free consultation with our expert and find out in less than 30 minutes:
Which processes in your company are worth automating in the first place - and why they
What AI technologies and tools will work well in your industry
What savings and efficiency growth can you achieve - preliminary calculation of ROI
Answers to your technical and business questions - no jargon, no obligations